Refund policy

### Return & Refund Policy

**Last updated:** January 09, 2026  

At **Bubbles**, your satisfaction is our top priority. We want you to be happy with every purchase. If you are not completely satisfied, we’re here to help.

#### 1. Return Eligibility
- You can initiate a return within **7 days** of receiving your order.  
- To be eligible, items must be:
  - Unused, unwashed, and in their original packaging.  
  - Accompanied by the original receipt or proof of purchase.  
- For hygiene reasons, certain products (like baby feeding items, teethers, and personal care products) are **not eligible for return**.  

#### 2. Return Process
- To request a return, email us at **bubblestoys.stationery@gmail.com** or WhatsApp us at **91-8948776611** with your order details.  
- Our team will review your request and share return instructions.  
- You may need to ship the product back to our return address or schedule a pickup, depending on your location.  

#### 3. Refunds
- Once we receive and inspect your return, we’ll notify you by email or message regarding the approval or rejection of your refund.  
- If approved, your refund will be processed within **5–7 business days** to your original payment method.  
- Shipping and handling charges are **non-refundable**, unless the return is due to a defective or wrong item.  

#### 4. Exchange Policy
- Exchange is possible only for damaged or defective items. If the same product is unavailable, we’ll issue a refund or store credit.  

#### 5. Late or Missing Refunds
- If you haven’t received your refund yet, check your bank or payment account again.  
- Then contact your bank. If you’ve done all this and still haven’t received it, please contact us at **[your email/contact]**.  

#### 6. Contact Us
For any questions about returns or refunds, please reach out to:  
**Bubbles Customer Support**  
📧 bubblestoys.stationery@gmail.com
📞 91-8948776611
📍 Lucknow, Uttar Pradesh